Many families shared the peace of mind they experienced when they finally chose Silverado after wrestling with feelings of guilt that comes from deciding to reach out for help. Even a family working together cannot replicate what an expert team of professionals who do this for a living and get to go home at night and rest can provide. Even superhuman strength eventually gives out. Once families make a move to Silverado and see that their loved one is better off and they can sleep again, the common refrain is, “I should have moved my loved one in earlier.” They are relieved to be the daughter, son, husband, or wife again and not the caregiver.
We want to reassure you that we understand that no one knows your loved one more than you do. We are the experts in what we do, having led the way in memory care for over 20 years. Families have shared they recognized that a delay in placement is a delay in care in treating this illness, and we know that a delay can result in a dangerous crisis for the exhausted caregiver or your loved one. Do not wait for an emergency. We invite you to give us a call at (240) 693-3070 and schedule a time to visit Silverado Frederick.
In fact, we’re so confident that Silverado is the best choice to provide for your loved one’s needs we offer a satisfaction pledge unequaled in memory care.
We look forward to meeting you soon.
We’re grateful to share that Silverado earned a Net Promoter Score (NPS) of 63, reflecting the trust and satisfaction of our residents and families. 💙
✨ What is NPS? It measures how likely residents and families are to recommend a service. Scores range from -100 to +100—and Silverado ranks among the best, well above the senior living average, according to U.S. News & World Report.
It’s an honor to serve our families and provide compassionate, life-enriching care every day.
#NPSScore #NetPromoterScore #memorycare #seniorliving #assistedliving #SeniorCare #DementiaCare #AlzheimersCare #ElderCare #QualityCare #TrustedCare #FamilyTrust #ResidentCare ... See MoreSee Less
0 CommentsComment on Facebook
If you haven't had the pleasure of meeting our wonderful receptionist and associate of the month for August, then you are missing out!
Congratulations to Chris Estelle for showing what it means to have a true heart for dementia care. Chris says that what drives her everyday are the interactions with the residents and their families. They bring her so much joy and make her look forward to coming to Silverado everyday.
Thank you Chris! ... See MoreSee Less
5 CommentsComment on Facebook
I know my dad “Dewey” is her wingman. He helps her greet people coming & going. She is very kind compassionate towards him and my family appreciates all she does to make him feel a part of the Silverado community. Congratulations Chris!!
Well deserved!!! Chris was so patient and understanding with me when dad first moved in. She continues to be an amazing support. I always look forward to seeing her when I’m there!! 💕
Chris is awesome!!
Yay!! Chris is the best! 😁
Chris has an infectious personality and makes everyone’s day at Silverado. Well deserved recognition! 💕
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