Our Pledge to Exceptional Care

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Home > Our Pledge to Exceptional Care

Silverado’s memory care communities are committed to offering the highest quality care to those living with memory impairment. We are dedicated to enhancing the lives of our residents and their families.

We are so confident in our commitment that we make this pledge to all families. If you are dissatisfied with our services for any reason in the first 60 days after move-in, after we have made our best efforts to meet your loved one’s needs, we will reimburse administrative and monthly fees paid, and assist you in finding an alternative solution.

Loren Shook
President, Chief Executive Officer, Chairman of the Board

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